StatusCast's support team will be migrating platforms for managing tickets and chats on November 3rd, 2023. While this migration is taking place, we won't be able to offer support via the chat feature. However, rest assured that we're still here to assist you! You can reach out to us via email at firstname.lastname@example.org. Our team will be more than happy to address any queries or concerns you may have.
Chargify announced on their status page that they are being rebranded and moved to Maxio(https://maxio.statuspage.io/). StatusCast has added the Maxio status page to replace Chargify in the third party status page provider list.
We recommend any account using Chargify to replace the integration with Maxio’s new status page.
Starting August 30th, 2023 for Public Status Pages that allow SMS subscriptions StatusCast will now require that a valid email address be confirmed before a person can fully establish a new SMS subscription.
This change in subscription workflow is to help prevent malicious parties from attempting to commit SMS fraud which has become a growing concern for many SaaS companies dealing with mass notifications. We here at StatusCast have witnessed this trend, in the past 6 months the quantity of malicious traffic attempting to commit SMS fraud has increased drastically. While we have continued to implement industry best practices to safeguard against this sort of activity, ultimately real user confirmation is the most effective way to prevent such unwanted attention.