SMS Delivery Delays to Multiple Networks in Thailand

Incident

March 08, 12:05pm EST

SMS Delivery Delays to Multiple Networks in Thailand

Status: closed

Start: March 08, 7:38am EST

End: March 08, 12:05pm EST

Duration: 4 hours 26 minutes

Affected Components:

Cloud Providers Twilio

Investigating

March 08, 8:26am EST

We are continuing to experience SMS Delivery Delays when sending messages to Multiple Networks in Thailand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Monitoring

March 08, 10:20am EST

We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in Thailand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Resolved

March 08, 12:05pm EST

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in Thailand. This incident has been resolved.