SMS Delivery Delays to Orange Network in Burkina Faso

Incident
February 14, 11:51pm EST

SMS Delivery Delays to Orange Network in Burkina Faso

Status: closed
Start: February 14, 5:09pm EST
End: February 14, 11:51pm EST
Duration: 6 hours 41 minutes
Affected Components:
Cloud Providers Twilio
Investigating

February 14, 6:00pm EST

February 14, 6:00pm EST

We are experiencing SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

February 14, 7:51pm EST

February 14, 7:51pm EST

We are continuing to experience SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Resolved

February 14, 11:51pm EST

February 14, 11:51pm EST

We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Burkina Faso. This incident has been resolved.