SMS Delivery Report Delay to Telenor Network in Sweden

Incident

February 13, 6:44pm EST

SMS Delivery Report Delay to Telenor Network in Sweden

Status: closed

Start: February 13, 3:23am EST

End: February 13, 6:44pm EST

Duration: 15 hours 20 minutes

Affected Components:

Cloud Providers Twilio

Investigating

February 13, 4:18am EST

We continue to experience SMS delivery delays when sending messages to Telenor Network in Sweden. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

February 13, 6:09am EST

We continue to experience SMS delivery delays when sending messages to Telenor Network in Sweden. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

February 13, 10:09am EST

We continue experiencing SMS delivery delays when sending messages to Telenor Network in Sweden. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Monitoring

February 13, 4:57pm EST

We are observing recovery in SMS delivery report delays to Telenor Network in Sweden. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Resolved

February 13, 6:44pm EST

We are no longer experiencing SMS delivery report delays to Telenor Network in Sweden. This incident has been resolved.