SMS Delivery Delays to MCI Network in Iran

Incident

February 13, 3:58am EST

SMS Delivery Delays to MCI Network in Iran

Status: closed

Start: February 12, 7:42pm EST

End: February 13, 3:58am EST

Duration: 8 hours 15 minutes

Affected Components:

Cloud Providers Twilio

Investigating

February 12, 8:36pm EST

We are continuing to experience SMS delivery delays when sending messages to MCI network in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

February 12, 10:31pm EST

We are still continuing to experience SMS delivery delays when sending messages to MCI network in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Monitoring

February 13, 2:02am EST

We are observing recovery in SMS delivery delays when sending messages to MCI network in Iran. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Resolved

February 13, 3:58am EST

We are no longer experiencing SMS delivery delays when sending messages to MCI Network in Iran. This incident has been resolved.