Some users getting 403 errors when authenticating

Informational
December 27, 11:01am EST

Some users getting 403 errors when authenticating

Status: closed
Date: December 17, 11:01am EST
Affected Components:
Status pages Admin application
Update

December 27, 11:00am EST

December 27, 11:00am EST

Earlier today StatusCast's support team received reports of users sporadically getting a 403 "Unauthorized" error when authenticating to the status page and admin portal. Engineers investigated the reports and confirmed that one server in rotation was at fault and have performed an update to resolve the issue. If you continue to receive 403 errors when authenticating please reach out to us at support@statuscast.com