Inbound Message Delivery Failures - Mobile Originated

Incident
November 01, 10:26am EDT

Inbound Message Delivery Failures - Mobile Originated

Status: closed
Start: November 01, 8:49am EDT
End: November 01, 10:26am EDT
Duration: 1 hour 37 minutes
Affected Components:
Cloud Providers Twilio
Investigating

November 01, 8:49am EDT

November 01, 8:49am EDT

The issue causing message delays to Twilio Phone Numbers has been identified. Customers may experience failed delivery in receiving SMS messages from various mobile networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Monitoring

November 01, 9:54am EDT

November 01, 9:54am EDT

Receiving SMS messages from various mobile networks is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Resolved

November 01, 10:26am EDT

November 01, 10:26am EDT

Twilio Phone Numbers delays has been resolved and it is operating normally at this time.