SMS Delivery Delays And Failures to Movicel Network In Angola

Incident
September 05, 9:47am EDT

SMS Delivery Delays And Failures to Movicel Network In Angola

Status: closed
Start: September 01, 8:29pm EDT
End: September 05, 9:47am EDT
Duration: 3 days 13 hours 17 minutes
Affected Components:
Cloud Providers Twilio
Investigating

September 01, 10:28pm EDT

September 01, 10:28pm EDT

We continue to experience SMS delivery delays and failures when sending messages to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

September 02, 12:22am EDT

September 02, 12:22am EDT

We are continuing to experience SMS delivery delays and failures when sending messages to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

September 02, 4:09am EDT

September 02, 4:09am EDT

We are continuing to experience SMS delivery delays and failures when sending messages to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating

September 02, 12:05pm EDT

September 02, 12:05pm EDT

We continue to experience SMS delivery delays and failures when sending messages to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Investigating

September 02, 4:05pm EDT

September 02, 4:05pm EDT

We continue to experience SMS delivery delays and failures when sending messages to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Investigating

September 03, 4:06pm EDT

September 03, 4:06pm EDT

We continue to experience SMS delivery delays and failures when sending messages to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Investigating

September 04, 4:06pm EDT

September 04, 4:06pm EDT

We continue to experience SMS delivery delays and failures when sending messages to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Monitoring

September 05, 7:45am EDT

September 05, 7:45am EDT

We are observing successful SMS delivery when sending messages to Movicel network in Angola. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Resolved

September 05, 9:47am EDT

September 05, 9:47am EDT

We are no longer experiencing SMS delivery delays and failures when sending messages to Movicel network in Angola. This incident has been resolved.