Valid email address now required for public status page SMS subscriptions

Informational
August 29, 9:30pm EDT

Valid email address now required for public status page SMS subscriptions

Status: closed
Date: August 29, 9:01pm EDT
Affected Components:
Status pages Notification services
Update

August 29, 9:30pm EDT

August 29, 9:30pm EDT

Starting August 30th, 2023 for Public Status Pages that allow SMS subscriptions StatusCast will now require that a valid email address be confirmed before a person can fully establish a new SMS subscription.

This change in subscription workflow is to help prevent malicious parties from attempting to commit SMS fraud which has become a growing concern for many SaaS companies dealing with mass notifications. We here at StatusCast have witnessed this trend, in the past 6 months the quantity of malicious traffic attempting to commit SMS fraud has increased drastically. While we have continued to implement industry best practices to safeguard against this sort of activity, ultimately real user confirmation is the most effective way to prevent such unwanted attention.