Incident Email Notifications

Informational
June 17, 1:58pm EDT

Incident Email Notifications

Status: closed
Date: June 17, 1:57pm EDT
Affected Components:
Status pages Admin application Notification services Third Party Integrations
Update

June 17, 1:57pm EDT

June 17, 1:57pm EDT

Greetings,

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Our engineering team discovered an issue with one of our notification servers where it believed emails were being delivered successfully but in fact they were not. We determined the issue to have started yesterday, June 16th at 8PM EDT, and it has now been corrected. Some incidents that were picked up by this server would have not properly sent email notifications. If you have any questions please feel free to contact us at support@statuscast.com, or by selecting the ? icon in the bottom right of your Statuscast admin portal.  

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- The Statuscast Team

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