SMS Delivery Delays to Lycamobile Network in the United Kingdom

Incident

February 15, 11:00pm EST

SMS Delivery Delays to Lycamobile Network in the United Kingdom

Status: closed

Start: February 15, 6:07pm EST

End: February 15, 11:00pm EST

Duration: 4 hours 52 minutes

Affected Components:

Cloud Providers Twilio

Investigating

February 15, 6:07pm EST

We are experiencing SMS delivery delays when sending messages to Lycamobile Network in the United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

February 15, 7:04pm EST

We are experiencing SMS delivery delays when sending messages to Lycamobile Network in the United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Monitoring

February 15, 9:04pm EST

We are observing recovery in MMS/SMS delivery delays when sending messages to Lycamobile Network in the United Kingdom. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Resolved

February 15, 11:00pm EST

We are no longer experiencing SMS delivery delays when sending messages to Lycamobile Network in the United Kingdom. This incident has been resolved.